Hi guys! I am sharing my recent experience on shutdown/ restart issue in my notebook. I have HP Pavilion Dv6130us with Window XP operating system. Problem started two weeks ago. I was unable to shutdown or restart normally after using 30 minutes or more. Shutdown worked but it was too slow. The problem was really annoying. Longer the notebook I use, more time needed to shut it down. If the machine was turned on for an hour or more, it could take 30 minute to an hour or more to shutdown. I googled and tried several options but was unable to resolve the issue. I finally, chat with a guy from HP Chat SupportTeam. He recommended an easy to follow troubleshooting steps. I just completed the steps and boom, notebook working smoothly…wow
Here are the Steps to resolve the issue:
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Step-1: Power Drain.
Step-2: BIOS default.
Step-3: Please install the BIOS in the notebook.
Step-4: Reinstall power management.
Step-1: Power Drain:
Here are the steps to perform Power Drain:
1. Shut down the notebook.
2. Then unplug the AC adaptor and disconnect all the external devices connected to the notebook.
3. Turn the notebook upside down and remove battery from the notebook.
4. Then press and hold the power button for 60 seconds.
5. Then plug in AC adaptor and turn on the notebook (without battery).
6. Then shut down the notebook and plug in the battery (without AC Adaptor) and try to turn the notebook on.
7. Then shut down the notebook and plug in the battery and connect the battery and try to turn the notebook on.
Step-2: BIOS default:
1. Turn off the laptop.
2. Then press the power button to turn the notebook on and while turning on thelaptop keep taping F10 key.
3. If you see any popup windowselect NO (by right arrow key) and hit enter (skip the step if not necessary).
4. Then press F9 key. In the popup window select 'YES' and hit enter (Do you want to load defaultsettings).
5. Then press F10 key. In the pop up window select 'YES' and hit enter (To save changes and exit).
6. System restarts.
Step-3: Please install the BIOS in the notebook:
Here is an HP web link, from where you will be able to download theBIOS for your notebook:
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38012.exe (Note:You need to install appropriate BIOS for your own notebook model)
Step-4: Reinstall power management:
1. Click on Start and then Run.
2. Type the command "devmgmt.msc" in the Open: text box and thenhit the Enter key or click on the OK button.
3. Device Manager should display right away.
Or
1. Click "Start", right-click on "My Computer" andclick on "Properties".
2. Click the "Hardware tab", and then click "DeviceManager".
3. Device Manager should display right away.
4. Click the plus (+) sign next to System Devices.
5. Right-click the ACPI Fixed Features button and go to driver tab select Uninstall.
Restart the system.On restarting the system, Windows will automatically detect and install Power Management on the computer.
I hope, this troubleshooting would be useful for you guys
Thanks
